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Privacy Policy

Last updated: 17 February 2026

This Privacy Policy explains how AME Rentals ("we", "us", "our") collects, uses, stores and protects personal data when you visit our website amerentals.co.uk, use our booking portal app.amerentals.co.uk, contact us, or rent a vehicle from us.

01

Who we are

AME Rentals is the data controller responsible for your personal data under UK GDPR.

02

What data we collect

Contact & enquiries

Name, email address, phone number, message content

Bookings & rentals

Rental dates, location, vehicle type, communication history

Verification info

Driving licence details and right-to-rent documentation

Payments & invoices

Payment status, transaction references, invoices

Technical data

IP address, browser/device info, cookies and analytics data

03

How we use your data

  • Respond to enquiries and provide quotes
  • Manage bookings and rental agreements
  • Carry out manual driving licence and right-to-rent checks
  • Process deposits and rental payments
  • Issue invoices and maintain accounting records
  • Improve website performance and security
  • Comply with legal and regulatory obligations
04

Lawful basis for processing

Contract

To provide vehicle hire services

Legitimate interests

Running and protecting our business

Legal obligation

Accounting, compliance, and record keeping

Consent

Analytics and optional cookies

05

Payments

Card payments are processed securely by our payment providers. We do not store full card details on our servers.

Stripe
Worldpay

Your card data is encrypted and secured by PCI-compliant providers

06

Analytics & cookies

We use Google Analytics to understand how visitors use our website and to improve performance. Analytics data is anonymised where possible.

You can control cookies via your browser settings.

Most browsers allow you to refuse cookies or delete existing ones in Settings → Privacy.

07

Data retention

Enquiries Up to 12 months
Rental & invoice records Up to 6 years
Verification documents As long as necessary
08

Your rights

Under UK GDPR, you have the right to:

Access your data
Correct your data
Delete your data
Restrict processing

Requests can be made via info@amerentals.co.uk

09

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated "Last updated" date.

Questions about your data?

Contact us for access requests or any privacy concerns.

Contact us